PIP Insurance
What is PIP insurance?
PIP stands for Parcel Insurance Plan. It is an optional shipment insurance service integrated directly into TCGTracking that covers your envelopes against loss or damage in transit.
PIP insurance is one of the lowest-cost shipment insurance options available to non-marketplace sellers, and it is built directly into your workflow with no separate account or third-party service needed.
PIP insurance is completely optional. You are only charged when you choose to add it to a shipment. There are no monthly fees or minimums.
Pricing
PIP insurance rates depend on your account tier:
Free plan
$0.17 minimum
or 0.85% of declared value, whichever is greater
Beta Supporter
Beta Supporter plan
$0.13 minimum
or 0.70% of declared value, whichever is greater
Upgrading to the Beta Supporter plan at $9.99/month can pay for itself quickly if you insure a high volume of shipments.
Coverage limits
- Maximum coverage per shipment: $50
- Coverage includes loss and damage in transit
- You set the declared value when adding insurance to a shipment
How to use PIP insurance
Adding PIP insurance to a shipment takes just one extra step during the printing process.
- Import your orders as normal using Quick Create
- When reviewing your orders before printing find the Insurance column
- Enter the declared value of the shipment
- PIP insurance will be automatically added to that shipment
- The insurance cost will be charged to your account when you print
Make sure the declared value accurately reflects the value of the cards inside the envelope. Overstating the value may result in a denied claim.
Filing a claim
If a package is lost or damaged in transit you can file a PIP insurance claim directly through your TCGTracking dashboard.
When can I file a claim?
- Lost package — If your package has not been delivered and tracking shows no movement for an extended period
- Damaged package — If the recipient reports receiving a damaged shipment
How to file a claim
- Go to your TCGTracking dashboard and find the order
- Click the order to open the details
- Click File Insurance Claim
- Fill in the claim details including the reason and any supporting information
- Submit the claim
TCGTracking's built-in tracking data is automatically included with your claim which speeds up the process significantly.